Speaking & Writing

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Keynote Presentations

Donna is an engaging presenter who loves to interact with her audience. Book Donna to speak at events, on panels, for podcasts, Webinars and guest blogs. Remote presentations are also available through GeniecastContact Donna for abstractsSee clips of a keynote presentation below.

Topics include:

  • The Orchestrated Onboarding Journey

  • Eight ways to transform Customer Success bad practices into best practices 

  • Your customers own you. Thriving in the subscription economy

  • Scaling Customer Success with Customer Education

  • Customer enablement strategies

  • Strategic initiatives framework

  • Building success and resilience as a solopreneur