Ready to create customers for life?
We help high growth companies:
Scale Customer Success
Decrease time to first value
Maximize customer lifetime value
Accelerate product usage & adoption
ONBOARDING | ENABLEMENT | EDUCATION
How we work
Trusted Advisor
Assess
Orchestrate
Implement
Implement
Select clients
Who we are
We help high growth companies create customers for life.
Whether you are just getting started, facing a tsunami of new customers & don't know how to scale, are finding your current customers are your only customers this year, and/or are pivoting to a subscription model, we help you onboard, enable, and engage new & existing customers.
Contact us to experience the dramatic growth and improvement our other clients have enjoyed
What our clients say
Our values
Connection
We listen first and then over communicate to meet your needs and exceed your expectations. What you see is what you get.
Impact
We provide value quickly, with an agile & iterative approach.
Growth
We keep learning and stretching ourselves, and we get out of our comfort zones with well thought out risks.
About Donna Weber, President
Donna Weber is the customer onboarding expert.
With over 20 years' experience, Donna has a proven track record helping high growth companies put customers first so everyone succeeds. Her clients range from start ups to well-established large companies. Colleagues know Donna as a leader who makes a difference.
Donna is also a principal with Kickstart Alliance, a B2B leadership and operational consulting team, leading the Customer Success practice.
When she’s not springboarding customers to success,
you might find her white water kayaking the rivers of
California and beyond.
News & events
Conference: October 6 - 7
The Subtle Art of Acquiring Extended Organizational Buy-In at Cognition
Come together with the innovators of Customer Education
11:15 am PT, Wednesday, October 7th
