Ready to create customers for life? 

We help high growth companies:

Scale Customer Success

Decrease time to first value

Maximize customer lifetime value

Accelerate product usage & adoption


How we work

Trusted Advisor






Select clients


Who we are

We help high growth companies create customers for life. 


Whether you are just getting started, facing a tsunami of new customers & don't know how to scale, are finding your current customers are your only customers this year, and/or are pivoting to a subscription model, we help you onboard, enable, and engage new & existing customers.

Contact us to experience the dramatic growth and improvement our other clients have enjoyed

What our clients say


Our values


We listen first and then over communicate to meet your needs and exceed your expectations. What you see is what you get.

We provide value quickly, with an agile & iterative approach.


We keep learning and stretching ourselves, and we get out of our comfort zones with well thought out risks.


About Donna Weber, President

Donna Weber is the customer onboarding expert. 


With over 20 years' experience, Donna has a proven track record helping high growth companies put customers first so everyone succeeds. Her clients range from start ups to well-established large companies. Colleagues know Donna as a leader who makes a difference.


Donna is also a principal with Kickstart Alliance, a  B2B leadership and operational consulting team, leading the Customer Success practice. 

When she’s not springboarding customers to success,
you might find her white water kayaking the rivers of
California and beyond.

News & events

Conference: October 6 - 7

The Subtle Art of Acquiring Extended Organizational Buy-In at Cognition

Come together with the innovators of Customer Education

11:15 am PT, Wednesday, October 7th


Start scaling now

Contact us to learn how

Email us

Call us: 650.678.9442

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